by 38 Elements

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#4677 - Unable to setup

Open Installation created by Vincent 2 years ago

Hi, When trying to enter the license key I get a popup with just 'Error' If I refresh that page, I get this error message: ''Error MLS didn't set users. Please refresh the page and try again.''

Any ideas why please?

  1. Vincent member avatar

    Vincent

    2 years ago

    Hello, any idea how to resolve please? Thank you

  2. Vincent member avatar

    Vincent

    2 years ago

    In case it helps, I'm using a demo key

  3. bryanriddle member avatar

    bryanriddle

    2 years ago

    I'm getting this error now trying to install a module. Same symptoms. Generic "Error" msg when trying to apply the license, then 'Error MLS didn't set users. Please refresh the page and try again.'' Did you ever find a solution?

  4. mcrossan member avatar

    Mark Crossan

    a year ago

    Is there any update on this? I see the same issue.

    • eontek-primary-contact member avatar

      38 Elements

      a year ago

      Can you check your firewall. Just allow access to our mls server.

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