by 38 Elements

Essential solution to help you keep your SugarCRM data in perfect shape!

Primary source of problems with your SugarCRM data is duplicate entries that you are making while working. Eliminate those with advanced detection techniques and resolve them in few easy steps.

#3114 - DeDupit 4.0.X not compatible with SuiteCRM

Closed Feature created by BoBo 7 years ago

Hi SugarOutfitters

We are trying to install DeDupit on a SuiteCRM instance for one of our customers. But DeDupit 4.0.X is not compatible with SuiteCRM. I've tried to install DeDupit 4.0.5 on SuiteCRM 7.9 RC1 and get the following error:

[FATAL] Error creating table: et_duplicatefinderprocess: Query Failed: CREATE TABLE et_duplicatefinderprocess (id char(36)  NOT NULL ,name varchar(255)  NULL ,date_entered datetime  NULL ,date_modified datetime  NULL ,modified_user_id char(36)  NULL ,created_by char(36)  NULL ,description text  NULL ,deleted bool  DEFAULT '0' NULL ,assigned_user_id char(36)  NULL ,eontek_module_name varchar(100)  NULL ,active varchar(100)  DEFAULT 'no' NULL ,rules_configuration longtext  NULL ,automerge varchar(30)  DEFAULT 'no' NULL ,automerge_configuration text  NULL  , PRIMARY KEY (id),   KEY idx_et_duplicatefinderprocess_tmst_id (team_set_id)) CHARACTER SET utf8 COLLATE utf8_general_ci: MySQL error 1072: Key column 'team_set_id' doesn't exist in table

Looks like SuiteCRM has no Teams-Module.

Do you have already a SuiteCRM compatible version of DeDupit? Or are you planning to provide a SuiteCRM compatible version of DeDupit? Do you have a roadmap with a fixed date?

Thanks in advance,

armin

  1. chrisbochsler member avatar

    BoBo

    7 years ago

    Any update on this case?

  2. eontek-primary-contact member avatar

    38 Elements

    7 years ago

    Hi Armin,

    DeDupit is not currently supported on SuiteCRM. We are working on bringing SuiteCRM support in the near future.

    If you are interested you can engage our professional services team to bring support for SuiteCRM faster. Please contact us at office@eontek.co to discuss further if that is something you would like to pursue.

    Thank you very much for your interest in DeDupit.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...