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#3836 - Get the latest version of Dedupit

Closed General Question created by it.edigroup 6 years ago

I needed to renew my licence to dedupit in one week (we are using it since 2015) but I would like to know how I can download the latest version of Dedupit?

  1. eontek-primary-contact member avatar

    38 Elements

    6 years ago

    We can transfer you license to new version of module but do note it's not compatible with earlier version.

    This would mean that you will have to remove earlier version and than install new version.

    If current version is working fine for you we would advise to stay on current version unless you have upgraded to Sugar 8+

    Thank you!

    • it.edigroup member avatar

      it.edigroup

      6 years ago

      Hi, Have you transfered our licence? Suddendly this morning our licence is not accepted anymore! I am getting the following error message when trying to validate the licence key : Unable to Authenticate. Make sure that your key is correct and that you have the curl extension installed.

      We are planning to migrate to Sugar 8+, but not now.

      This is an urgent matter, our production is stucked.

      Best regards,

      Beatrice Tanguy

    • jason member avatar

      jason

      6 years ago

      Hello Beatrice,

      Your server hasn't been able to connect to https://www.sugaroutfitters.com at some point between Aug 17th to Aug 23rd. Were there any network or server changes around that time such as a new firewall?

      Once you are able to connect to https://ww.sugaroutfitters.com from the server you will be able to validate the license key again.

      Let me know if you have any questions.

      Thanks, Jason Eggers SugarOutfitters

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