by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sell & Enterprise. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

Free Trial

By clicking you consent to share your profile with the developer

#1009 - SugarChimp Activity incomplete

Closed Bug? created by Txesku 10 years ago
Hi, I've installed the SugarChimp plugin in an OD instance of SugarCRM, version 7.2.2.2. Everything seems to work fine, but the SugarChimp activity is not complete in SugarCRM. We have sent a test campaign through MailChimp to subscribers that were synced from Sugar and we can see some of their activity with the emails received, but not everything. Two of the subscribers have opened the email and one of them has clicked the link, but we can't see the 'open' and the 'click' activity in SugarCRM. These activities were correctly registered in MailChimp. Do you have any clue about this issue? Thanks in advance, Francesc
  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    10 years ago

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    10 years ago

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
Rating
  • "SugarChimp is working great. We're able to sync all of our lists and subscriber fields between MailChimp and SugarCRM. SugarChimp Support also did a great job supporting us as we were setting everything up."

    Read More Reviews