by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#1025 - Sugar Schedulers

Closed Installation created by kathrynboast 9 years ago

I have checked with Sugar support who say that my schedulers are installed correctly however i continue to get the below message when trying to configure sugarchimp, please can someone advise.

Great! It looks like you have been able to set up the Scheduler in the past. This isn't a real-time integration, but it may as well be. Any changes you make in SugarCRM or MailChimp will be seen on the other side in about 5 minutes. To ensure that the sync will run please double check the instructions below.

To Setup Crontab Note: In order to run Sugar Schedulers, add the following line to the crontab file: * * * * * cd /var/www/vhosts/psf.crm0a.com/httpdocs; php -f cron.php > /dev/null 2>&1

Thank you

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    9 years ago

    Hi Kathryn, you're seeing this on step 2 of the setup process correct? This is just a note to remind you how to do it if you don't already have it setup. Since it says "It looks like you have been able to set up the Scheduler in the past" that means SugarChimp detected that your scheduler is running. Simply go to the next step to continue setting it up.

    Do you have any other questions while you're getting it installed and setup?

    Thanks!

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    9 years ago

    Hi Kathryn, I just wanted to follow up on this one again.

    Were you able to get around this issue?

    Thanks!

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    9 years ago

    Hi Kathryn, I'm going to close this case for now. Feel free to create a new case if you have additional questions. Thanks!

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