by Fanatical Labs

Turn Marketing Data into Revenue Intelligence. SugarChimp seamlessly syncs your SugarCRM and Mailchimp data in both directions—no manual updates, no stale lists. This real-time connection arms your sales team with richer, more meaningful insights into customer behavior.

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#1029 - sugarchimp install issues

Closed Installation created by matthew3 Verified Purchase 10 years ago
Upon syncing our mailchimp list with sugar we now have a lot of sugar contacts that have emails that show black as in opted out. They have not opted out. Why do they show as opted out and how do i get them back working?
  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    10 years ago

    Hi Matt, I'm guessing this is related to the work that was done on the MailChimp side you emailed me about earlier. If MailChimp performed an unsubscribe, which seems likely, they will be unsubscribed in Sugar. I'm going to close this specific case, but will follow up on your email to discuss further. Thanks!

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