by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sell & Enterprise. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#1054 - Does the Basic plan support the transfer of contacts FROM Mailchimp?

Closed General Question created by FibreCRM Verified Purchase 10 years ago
We are testing the sync. Data is sent TO Mailchimp but not sent to CRM from Mailchimp. e.g. we have a Wufoo form which adds a subscriber to a MailChimp list. The list is connected to a Target List and the default module in Sugar TL is set to LEADS. Mailchimp subscribers are not being added to Sugar. The license key installed is valid. I have included an extract from the log files which might help (see below). Sugar 6.5.20 Sugarchimp: 7.1.4 basic Linux OS CENTOS 6 SugarChimp Health Status is all good (green) with nothing in the queue to sync back to sugar... Sat Jan 3 09:11:28 2015 [3][1][FATAL] SugarChimp:debug:1420276288: Instantiate SugarChimp_Job Driver SugarChimp_Job_AddWebhook Sat Jan 3 09:11:28 2015 [3][1][FATAL] SugarChimp:debug:1420276288: Run SugarChimp_Job_AddWebhook Start Sat Jan 3 09:11:28 2015 [3][1][FATAL] SugarChimp:debug:1420276288: Run AddWebhook action for list d11a25cf0d with params: Array ( [0] => Array ( [id] => 9c5d70df-f869-bc2b-749b-54a7b036ca5f [param1] => [param2] => [param3] => [param4] => [param5] => ) ) Sat Jan 3 09:11:29 2015 [8864][-none-][FATAL] SugarChimp:error:1420276289: Mailchimp_Webhooks_Receiver cannot process webhook, no list id is provided Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Helper::add_webhooks_to_lists status: Array ( [success] => Array ( [d11a25cf0d] => Array ( [id] => exists ) ) [error] => Array ( ) ) Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_SugarToMailchimp->delete_jobs delete the jobs that we just ran: DELETE FROM sugarchimp WHERE mailchimp_list_id = 'd11a25cf0d' && name = 'AddWebhook' ORDER BY date_entered ASC LIMIT 500 Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Original Start time 1420276264 Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Current time 1420276289 Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Time since last check 1 Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Elapsed time 25 Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Time used 0.0833333333333 Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_SugarToMailchimp->get_next_job_name_to_process get oldest job: SELECT name FROM sugarchimp WHERE mailchimp_list_id = 'd11a25cf0d' ORDER BY date_entered ASC LIMIT 0,1 Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_SugarToMailchimp->get_next_job_name_to_process There are no jobs to be processed for the list. Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Original Start time 1420276264 Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Current time 1420276289 Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Time since last check 0 Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Elapsed time 25 Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Time used 0.0833333333333 Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver::end Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver::end The scheduler ran successfully Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Original Start time 1420276264 Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Current time 1420276289 Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Time since last check 0 Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver::end final result: Array ( [status] => success [message] => There are no more jobs to run. [elapsed_time] => 25 ) Sat Jan 3 09:11:45 2015 [3][1][FATAL] SugarChimp:debug:1420276305: SugarChimp_LogicHook List After Add Person e6c00887-0d6b-d048-6a1f-52be7c82dd4c Sat Jan 3 09:11:45 2015 [3][1][FATAL] SugarChimp:debug:1420276305: SugarChimp_Helper::check_list_person_added the list is not synced with mailchimp, carry on Sat Jan 3 09:11:46 2015 [3][1][FATAL] SugarChimp:debug:1420276306: SugarChimp_LogicHook List After Add Person e6c00887-0d6b-d048-6a1f-52be7c82dd4c Sat Jan 3 09:11:46 2015 [3][1][FATAL] SugarChimp:debug:1420276306: SugarChimp_Helper::check_list_person_added the list is not synced with mailchimp, carry on
  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    10 years ago

  2. fibrecrm member avatar

    FibreCRM Verified Purchase

    10 years ago

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