#1054 - Does the Basic plan support the transfer of contacts FROM Mailchimp?
We are testing the sync. Data is sent TO Mailchimp but not sent to CRM from Mailchimp. e.g. we have a Wufoo form which adds a subscriber to a MailChimp list. The list is connected to a Target List and the default module in Sugar TL is set to LEADS. Mailchimp subscribers are not being added to Sugar. The license key installed is valid. I have included an extract from the log files which might help (see below).
Sugar 6.5.20
Sugarchimp: 7.1.4 basic
Linux OS CENTOS 6
SugarChimp Health Status is all good (green) with nothing in the queue to sync back to sugar...
Sat Jan 3 09:11:28 2015 [3][1][FATAL] SugarChimp:debug:1420276288: Instantiate SugarChimp_Job Driver SugarChimp_Job_AddWebhook
Sat Jan 3 09:11:28 2015 [3][1][FATAL] SugarChimp:debug:1420276288: Run SugarChimp_Job_AddWebhook Start
Sat Jan 3 09:11:28 2015 [3][1][FATAL] SugarChimp:debug:1420276288: Run AddWebhook action for list d11a25cf0d with params: Array
(
[0] => Array
(
[id] => 9c5d70df-f869-bc2b-749b-54a7b036ca5f
[param1] =>
[param2] =>
[param3] =>
[param4] =>
[param5] =>
)
)
Sat Jan 3 09:11:29 2015 [8864][-none-][FATAL] SugarChimp:error:1420276289: Mailchimp_Webhooks_Receiver cannot process webhook, no list id is provided
Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Helper::add_webhooks_to_lists status: Array
(
[success] => Array
(
[d11a25cf0d] => Array
(
[id] => exists
)
)
[error] => Array
(
)
)
Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_SugarToMailchimp->delete_jobs delete the jobs that we just ran: DELETE FROM sugarchimp
WHERE
mailchimp_list_id = 'd11a25cf0d' &&
name = 'AddWebhook'
ORDER BY date_entered ASC
LIMIT 500
Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Original Start time 1420276264
Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Current time 1420276289
Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Time since last check 1
Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Elapsed time 25
Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Time used 0.0833333333333
Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_SugarToMailchimp->get_next_job_name_to_process get oldest job: SELECT name
FROM sugarchimp
WHERE
mailchimp_list_id = 'd11a25cf0d'
ORDER BY date_entered ASC
LIMIT 0,1
Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_SugarToMailchimp->get_next_job_name_to_process There are no jobs to be processed for the list.
Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Original Start time 1420276264
Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Current time 1420276289
Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Time since last check 0
Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Elapsed time 25
Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Time used 0.0833333333333
Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver::end
Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver::end The scheduler ran successfully
Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Original Start time 1420276264
Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Current time 1420276289
Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver Time since last check 0
Sat Jan 3 09:11:29 2015 [3][1][FATAL] SugarChimp:debug:1420276289: SugarChimp_Scheduler_Driver::end final result: Array
(
[status] => success
[message] => There are no more jobs to run.
[elapsed_time] => 25
)
Sat Jan 3 09:11:45 2015 [3][1][FATAL] SugarChimp:debug:1420276305: SugarChimp_LogicHook List After Add Person e6c00887-0d6b-d048-6a1f-52be7c82dd4c
Sat Jan 3 09:11:45 2015 [3][1][FATAL] SugarChimp:debug:1420276305: SugarChimp_Helper::check_list_person_added the list is not synced with mailchimp, carry on
Sat Jan 3 09:11:46 2015 [3][1][FATAL] SugarChimp:debug:1420276306: SugarChimp_LogicHook List After Add Person e6c00887-0d6b-d048-6a1f-52be7c82dd4c
Sat Jan 3 09:11:46 2015 [3][1][FATAL] SugarChimp:debug:1420276306: SugarChimp_Helper::check_list_person_added the list is not synced with mailchimp, carry on
10 years ago
10 years ago
10 years ago