Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sell & Enterprise. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#1130 - Problem with proxy for validation in installation process
Hi,
I use SuiteCRM in corporate network where internet work over proxy
In System Settings I check "Use proxy server" and provide IP and port. In my proxy server autentification not needed.
But, when I install SugarChimp and try to validate License Key, I receive error message "Failed: SugarOutfitters_API::call(): Unable to validate the license key. Please configure the firewall to allow requests to https://www.sugaroutfitters.com/api/v1/key/validate and make sure that SSL certs are up to date on the server."
What I do wrong?
-
"We do a lot of highly-segmented outbound marketing and SugarChimp is exactly what we needed. The list and field syncing are great, and it allows us to do more sophisticated campaigns that exactly target certain Lead profiles in Sugar. The SugarChimp team is also really great, and they are totally committed to our success."
Read More Reviews
10 years ago
Hello, it doesn't sound like you're doing anything wrong, the issue is that your network/firewall isn't allowing the integration to communicate with SugarOutfitters for licensing purposes and MailChimp so that the integration works.
To get this working, you'll probably need to talk with your IT group to see if they can allow the server your Sugar instance is running on to access sugaroutfitters.com and mailchimp.com.
Let me know if you have other questions. Thanks!
10 years ago
Hello, it looks like you were able to validate against our license server.
I'm going to close this case for now. Create a new case if you have any other questions. Thanks!