by Fanatical Labs

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#1192 - Error when installing other Connectors

Closed Bug? created by connect 9 years ago

We used the trial version of sugarchimp. After removing it from module loader. We tried to instal another connector but we get this error.

Fatal error: Class 'ext_rest_sugarchimp' not found in /home/trunk62/public_html/travelance/include/connectors/sources/SourceFactory.php on line 39

Please advice on what else needs to be done for proper uninstallation.

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    9 years ago

    It sounds like you may need to run a Admin > Repair > Quick Repair & Rebuild to clear that error message out. It should have removed all the SugarChimp files on the uninstall, but sometimes things can still exist in the cache and ext folders. The repair will clear those out.

    Thanks!

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    9 years ago

    Hello, just wanted to follow up on this. Are you still needing a MailChimp/Sugar integration?

    I noticed you cancelled your SugarChimp subscription. Let us know if we can help. Thanks!

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  • "SugarChimp is working great. We're able to sync all of our lists and subscriber fields between MailChimp and SugarCRM. SugarChimp Support also did a great job supporting us as we were setting everything up."

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