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#1228 - Not getting the MailChimp API Screen
After installing the modules and validating the key i seem not to be able to get to step 1.. Step 1) Insert your MailChimp API key and click "Connect to MailChimp".
When it navigates to the screen http://crm.xxxx.com.au/#SugarChimp/layout/setup the screen pops up then quickly disappears.
10 years ago
Hello, thanks for giving it a try. Usually when this happens, it's related to a Sugar cache issue.
Try going to Admin > Repair and run a Quick Repair & Rebuild. Then clear your browsers cache and restart the browser. After doing this, to get back to the Setup page, go to Admin, scroll to the SugarChimp section then click SugarChimp Configuration.
Let me know how it goes. Thanks!
10 years ago
Hi Simon, just following up here.
Were you able to get around this issue?
Thanks!
10 years ago
Hi Simon, I'm going to close this case for now. It looks like your trial has expired.
If you're still wanting to integrate MailChimp and Sugar, just let us know. Thanks!