SugarChimp

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sell & Enterprise. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#1275 - Cannot initiate a re-sync. Health page loads indefinitely/times out.

Closed Bug? created by fareedjreisat 9 years ago

I recently sync'd 14 MailChimp lists from MailChimp to Sugar. I had to stop the sync midway. I subsequently deleted the Target Lists that were created in Sugar. Now I'm trying to sync a Target List from Sugar to MailChimp, and I cannot get the records to carry over to MailChimp. It has been hours. I notice the Target Lists that I deleted from the initial syncs have been recreated, and I have to re-delete them. It's as if SugarChimp is prioritizing the previously unfinished jobs even though I deleted those lists. I have also tried not deleting the lists and emptying out the MailChimp list field, but that is not working either. How can I stop SugarChimp from trying to import these MailChimp lists so I can move on and sync my new Target List to MailChimp? When I go to the MailChimp health status page, all the field data is blank and it just says "Loading..." until it eventually times out. Hope to hear from you soon. Thanks. -Freddy