Turn Marketing Data into Revenue Intelligence. SugarChimp seamlessly syncs your SugarCRM and Mailchimp data in both directions—no manual updates, no stale lists. This real-time connection arms your sales team with richer, more meaningful insights into customer behavior.
#1370 - Not able to use workflows
When I try to make a workflow which contains anything from your app it freezes after saving the condition. It says only "
When these conditions are met:".
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"Amazing product and amazing people. Thanks a lot for all the help at any question! :D"
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10 years ago
Hi Karel, I can help with this. Can you describe the workflow you were trying to create? Which module did you select for the workflow definition?
I just tested on a similar instance as yours and I'm not able to replicate the issue. Feel free to send any screenshots to support@sugarchimp.com if you think it would be helpful.
Thanks!
10 years ago
Great support. We are fixing this via e-mail now. Quick response, thanks!
10 years ago
Just closing the loop here. We were able to get this resolved. There were some odd repeating webhooks being fired from the MailChimp side that caused SugarChimp not to work properly. Once we cleared out the subscribers that were causing the issues, things started running again.
Closing the case for now. Let me know if you need anything else. Thanks!