Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#1592 - Syncing stopped
The syncing stopped working, I haven't had a record come across into the SugarChimp Activities module for 2 months now - can you please help me out?
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9 years ago
Also the scheduler is set up and is running without any issues.
9 years ago
Hi Jeremy, We'll find the issues and get you setup. When you say the scheduler is set up and running, do you mean the SugarChimp Scheduler or the Sugar Scheduler? Do you have lists setup in Sugar that should be syncing to MailChimp? Can you email support@sugarchimp.com a screenshot of your health status page by going to Admin > Health Status (very bottom of page within your SugarChimp section. Let me know on those things and we'll get you going the right way!
9 years ago
Hey Jeremy, I just wanted to follow up and see if you were able to talk with CRM Online about getting the Sugar logs? Better yet, let me know if you were able to get things up and running! Thanks.
9 years ago
Hey again,
I'm going to close this case out for now. Let us know if you were not able to get your activities syncing and we'll pick up where we left off! Thanks.