Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#1640 - Running Sugar 6.5.16, module will not load.
We are running Sugar 6.5.16 and neither .zip will upload into our module loader.
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9 years ago
Hello, I can help with this. What edition of Sugar are you using? (CE, Pro, Enterprise, SuiteCRM)
Are you getting any errors when you try to upload the zip files? Can you send screenshots to support@sugarchimp.com so I can have a better idea what's happening?
Thanks!
9 years ago
Hey there, I noticed that we still are not showing any installation information. I just wanted to also offer the suggestion of switching browsers for the download of our .zip file. Some browsers are known to automatically unzip the files, which will cause issues for the installation! If that still isn't working, then definitely proceed to send us some screen shots so we can figure out where the issue is occurring.
9 years ago
After another look into what version we are running it appears we are running 6.4.4, Sugarchimp does not work with that version. Unfortunately we are not able to update at this time due to the number of customers we have running our current version.
Thank you for the suggestions.
9 years ago
No problem,
I understand completely. When you guys decide to update to 6.5+ definitely give us another look! We will go ahead and cancel the trial for you, so that it doesn't roll over and charge you. Thanks for looking into us, we'll be looking forward to working with you in the future!