by Fanatical Labs

Turn Marketing Data into Revenue Intelligence. SugarChimp seamlessly syncs your SugarCRM and Mailchimp data in both directions—no manual updates, no stale lists. This real-time connection arms your sales team with richer, more meaningful insights into customer behavior.

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#1648 - Error uploading files

Closed Bug? created by Kathy Swaffer 10 years ago
Hi, Could you please provide support relating to uploading the zip file into Sugar? thanks Kathy
  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    10 years ago

    Hey Kathy,

    I'm glad to help you get setup with SugarChimp. This link provides a step by step walk-through: Installation Walk-Through

    If you would let me know where the installation is getting hung up I can give you more details for that step. The file you download at: orders should be a .zip file. It needs to stay as a .zip file in order for Sugar to upload it. Some browsers automatically unzip the file, so I would try and download the file via a different browser. Let me know how it goes, I'm glad to answer any more questions.

    • lukekeiran member avatar

      Kathy Swaffer

      10 years ago

      Thank you. Using an alternative browser solved the issue. Kathy

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    10 years ago

    That's great. Don't hesitate to let us know if you have any more issues!

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