by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#1680 - Are the Open/Click stats in the Sugar Campaign Summary dashlet clickable?

Closed Feature created by tyler 9 years ago

In the Sugar Campaign Summary dashlet, we would like to view who exactly opened/clicked a campaign. In Mailchimp, this functionality works by clicking on the blue numbers by "opens" and "clicked." and you'll be able to view a list of contacts who have performed the specific action. Is that possible in this dashlet, and if so, can you point us to any resources explaining how to unlock this functionality.

Thanks, - Tyler

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    9 years ago

    Hey Tyler,

    The SugarChimp dashlet does not support clicking on those numbers. However, you can get all that information from a report on the SugarChimp Activities module. I was unable to see an install profile for your account. Let me know where you guys are on that process or if you need help with anything.

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    9 years ago

    Hello,

    I just wanted to follow up and see if you were able to find everything you needed? I see that you've been able to install SugarChimp, so hopefully everything is working as intended. Let me know if you have any questions or need anything!

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    9 years ago

    Hey Tyler,

    I'm going to go ahead and close this case for now. If you are running into any more issues, you can start a new case or respond to this one! Thanks!

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