Turn Marketing Data into Revenue Intelligence. SugarChimp seamlessly syncs your SugarCRM and Mailchimp data in both directions—no manual updates, no stale lists. This real-time connection arms your sales team with richer, more meaningful insights into customer behavior.
#1712 - SuiteCRM
Hello,
I have installed the module on SuiteCRM 7.3.1, and when I tryed to configure it, I get the error "There is no action by that name." in a blank page
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"We do a lot of highly-segmented outbound marketing and SugarChimp is exactly what we needed. The list and field syncing are great, and it allows us to do more sophisticated campaigns that exactly target certain Lead profiles in Sugar. The SugarChimp team is also really great, and they are totally committed to our success."
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10 years ago
Hey there,
We're excited to have you trying SugarChimp out! The error you're seeing inside of SuiteCRM where "There is no action by that name" is a known bug in SuiteCRM. We have contacted that team, and know they are working towards a solution.
SugarChimp can still give you value throw the list syncing, until the connector bug is fixed from SuiteCRM. I see that you just started your basic trial, which will allow you to do all of the list syncing. Let me know if you have any issues through the setup process that I can help you with! Is there anything else I can do for you at this time?
10 years ago
Hello, I have integrated it correctly. Now I have synchronized the contacts from the MailChimp in SuiteCRM, but I cannot synchronized them from SuiteCRM to MailChimp.
When executing the cron, I get this error:
Warning: curl_close(): 356 is not a valid cURL handle resource in SuiteCRM/modules/SugarChimp/includes/vendor/Mailchimp/Mailchimp.php on line 302
Warning: curl_close(): 450 is not a valid cURL handle resource in SuiteCRM/modules/SugarChimp/includes/vendor/Mailchimp/Mailchimp.php on line 302
10 years ago
Hey, It looks like you've got everything setup correctly. The error that you're seeing is just a php warning, and should not have an effect on the outcome of the sync. Is there anything else happening that makes it look as if the sync is not working? Let me know what you find!
10 years ago
Hello again!
I saw that you've created a new support case, I will go ahead and close this one out for now. If you are still having issues with anything you can still reply here, or just under your new case! Thanks!