Turn Marketing Data into Revenue Intelligence. SugarChimp seamlessly syncs your SugarCRM and Mailchimp data in both directions—no manual updates, no stale lists. This real-time connection arms your sales team with richer, more meaningful insights into customer behavior.
#1742 - Sync not starting
Hi, I have installed everything and the health status is fine. It's just that the sync does not start to run, there is no first sync and I have been waiting a multitude of 5 minutes. What can I do to check things and solve this?
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"Nice product and nice team behind it. They helped us with everything we needed in order to get our system working as we wanted to."
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10 years ago
We have been discussing this over live chat. We will post the resolution here once everything is up and running. Thanks!
10 years ago
We were able to get things working. When doing a MailChimp to Sugar sync, the email address label on the MailChimp List needs to be exactly 'Email Address'. After getting this changed over, the MailChimp subscribers were able to sync to Sugar.
Closing this out for now. If you have any other issues, please create a new support case. Thanks!