Turn Marketing Data into Revenue Intelligence. SugarChimp seamlessly syncs your SugarCRM and Mailchimp data in both directions—no manual updates, no stale lists. This real-time connection arms your sales team with richer, more meaningful insights into customer behavior.
#1781 - SugarChimp not working on SuiteCRM 7.14
Hello,
We are testing out SugarChimp for use on our SuiteCRM 7.14 server and I ran into troubles during the initial configuration.
I followed the guide here: https://www.sugaroutfitters.com/docs/SugarChimp/user-guide
And I get to the point where I can validate the key, they works fine, but if I click continue, or go to the MailChimp Configuration.. or any other button in the SugarChimp Module section, I get the following white page error : There is no action by that name.
I figured this may be a php related issue. We are using Ubuntu 14.04 LTS and I ran a full apt-get update / upgrade on everything so we should be at the latest I believe. PHP version is 5.5.9-1ubuntu4.14
I've seen this in various google results and tried checking permissions, doing a quick rebuild/repair of SuiteCRM and I end up with the same results.
Please advise. oh and I know news@radyne.com is associated with our account, but if at all possible please copy brian@coretechmke.com on the response.
Thank you,
Brian Wajerski
Core Tech
brian@coretechmke.com
414-727-1240
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"We do a lot of highly-segmented outbound marketing and SugarChimp is exactly what we needed. The list and field syncing are great, and it allows us to do more sophisticated campaigns that exactly target certain Lead profiles in Sugar. The SugarChimp team is also really great, and they are totally committed to our success."
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10 years ago
Hey Brian,
I am going to reach out via email so I can keep everyone involved in the process, look for my email shortly!
10 years ago
Sounds good, thank you.
9 years ago
We were able to get everything resolved through email and screenshare, I'm going to close this case down for now. If you have any further issues, either start a new case, or reply to this one!