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#1843 - SugarChimp preventing use of record view from a list view on 2 sugar modules.
Hi. We have had Sugar Chimp installed for a number of months now. Yesterday, we could not navigate to a record from list view from two of the modules on Sugar. Having spoken with our support team, they told us that once they deactivated the Sugar Chimp module, we could access the records from list view and they have asked to me query this with you guys.
Hope to hear from you soon.
Many Thanks
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8 years ago
Hi Amy, thanks for reaching out and sorry for the issue.
I'm going to reach out via email to get more details. We should be able to get this resolved soon.
Thanks!
8 years ago
Hey Amy,
We have been unable to reach you via email over the last couple of weeks. Do you have an updated email address that is not on file with SugarOutfitters that we can reach you at? Here is what we have sent via email:
8 years ago
I'm going to go ahead and close this case out for now. You are always welcome to start a new case if you run into any issues in the future! Thanks.