Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#1910 - Fail Health Check for upcoming SugarCRM Security Patch
Contacted by SugarCRM Technical Support. They are doing a mandatory patch which is not postponable, within the next several weeks. They ran a healthcheck on the instance and found problems with SugarChimp basic v 7.5.8i which was installed.
> The current version of the SugarChimp integration that you are using does not pass the pre-patch health check and would need to be updated or removed for the upgrade to proceed, details are below. > > [2016-02-02T20:20:10 00:00] BUCKET => F: 20 total > [2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 6][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 7][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 8][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 9][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 22][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 23][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 24][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 25][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 41][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 42][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 43][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 44][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 58][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 59][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 60][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 61][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 65][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 66][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 67][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 68][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
I then updated SugarChimp to **v7.5.9i **and asked them to recheck. It failed again.
> I just ran the health check again and it's still failing with the following errors: > [2016-02-02T21:04:29+00:00] BUCKET => F: 20 total > [2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 6][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 7][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 8][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 9][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 22][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 23][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 24][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 25][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 41][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 42][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 43][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 44][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 58][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 59][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 60][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 61][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 65][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 66][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 67][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199] > [2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 68][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
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"We do a lot of highly-segmented outbound marketing and SugarChimp is exactly what we needed. The list and field syncing are great, and it allows us to do more sophisticated campaigns that exactly target certain Lead profiles in Sugar. The SugarChimp team is also really great, and they are totally committed to our success."
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melissa- Westcoat
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- Evolution Marketing
8 years ago
Hey there,
We are going to upload a new patch that fixes this bug within the hour. I will reply again here when it it out, so that you will be able to download and install it, to have them recheck. Thanks for letting us know the issue!
8 years ago
If you go to your orders page and download the latest version, 7.5.9j, it will fix the issue. I recommend running a quick repair and rebuild to ensure that the files that were changed. Thanks! Let us know how that works.
8 years ago
Woah. That is some fast response time! Thanks so much. I will let SugarCRM support know that I've updated it again and have them run the health check. If that passes, then I'll let you know so you can close this out. Thanks!
8 years ago
"Nice! That did the trick and your instance is now passing health check. Thanks again for your prompt attention to this matter."
Thank you very much! Case closed.
8 years ago
Great news! We hate to see 'SugarChimp caused your health check to fail!" Glad we could get you setup. I'll close this case out!