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#2082 - Installation stuck on "Loading SmartList Settings . . ."
Hey there,
I´m trying to install the trial version of sugarchimp but my installation is stuck at step 4. I´m using SugarCE 6.5. If i open the module loader Sugarchimp appears to be installed but I get a database error whenever I try to do something.
Thanks!
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"We have used SugarChimp for the past two years and it's a really simple, straightforward email solution. I love that it segments email campaigns base..." - tlemotte
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9 years ago
Hey,
Thanks for giving SugarChimp a try! Will you go and do a Quick Repair and Rebuild? Its on Admin > Repair > Quick Repair and Rebuild. Then, make sure that you have input your SugarChimp license and API key before going to step 4. Let me know if that clears it up! Otherwise, we may need to try a reinstall to ensure it was installed correctly! Let me know how it goes.
Thanks.
9 years ago
Hey,
Have you been able to run the quick repair and rebuild? Have you had any success with the installation?
9 years ago
I'm going to close this case out for now. I see that your license is valid and active. You can always open a new case, or reply to this one if you have any more issues. Thanks!