Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#2111 - Database Failure - Update to 7.7.0
Installation failed at 82% producing the following in the Detailed Log:
> Display Log > Installing administration extension > Installing Language Packs > Rebuilding Language...en_us > Installing layoutdefs extension > Installing scheduledefs extension > Installing utils extension > Installing vardefs extension > Rebuilding ActionViewMap... > Rebuilding ActionFileMap... > Rebuilding ActionReMap... > Rebuilding Administration... > Rebuilding EntryPointRegistry... > Rebuilding Extensions... > Rebuilding FileAccessControlMap... > Rebuilding Layoutdefs... > Rebuilding GlobalLinks... > Rebuilding LogicHooks... > Rebuilding Menus... > Rebuilding Include... > Rebuilding ScheduledTasks... > Rebuilding UserPage... > Rebuilding Utils... > Rebuilding Vardefs... > Rebuilding JSGroupings... > Installing Images > Installing Connectorsext_rest_sugarchimp > Installing Connectorsext_rest_sugarchimplist > Installing Relationships > Rebuilding Vardefs... > Rebuilding Layoutdefs... > Rebuilding TableDictionary... > Installing Bean : SugarChimp > Installing Bean : SugarChimpMC > Installing Bean : SugarChimpMCBackup > Database failure. Please refer to sugarcrm.log for details.
Checking sugarcrm.log yields this error:
> HTTP/1.0 404 Not Found > Date: Thu, 21 Apr 2016 20:35:28 GMT > Server: Apache > X-Application-Server: online-web1 > Content-Length: 99 > Content-Type: text/html > > This service has been discontinued. Please contact webmaster at sugarcrm.com if you have questions. > 04/21/16 13:35:52 [14428][8c91ca31-1b12-62b4-c2f6-55ce4c393252][FATAL] HTTP Error: Unsupported HTTP response status 404 Not Found (soapclient->response has contents of the response) > 04/21/16 13:35:52 [14428][8c91ca31-1b12-62b4-c2f6-55ce4c393252][FATAL] HTTP/1.1 100 Continue
Not really sure where to go from here. Suggestions?
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8 years ago
Hey,
Thanks for the details. It looks as though your db connection has timed out during the installation. Can you just try doing the same steps again and see if the results are the same? If you are unable to do that, I may need to give you a different SugarChimp version number before Sugar will allow the installation to work.
Thanks.
8 years ago
Just gave it a second shot and was successful. /shame Thanks for you help!
8 years ago
No problem, just glad you got it going!
Let us know if there is anything you need throughout the trial.