Turn Marketing Data into Revenue Intelligence. SugarChimp seamlessly syncs your SugarCRM and Mailchimp data in both directions—no manual updates, no stale lists. This real-time connection arms your sales team with richer, more meaningful insights into customer behavior.
#2198 - Not All Sugar Contacts Syncing to MailChimp
Hi,
We want to send an email blast via MailChimp and noticed that only about 10K out of our 15K list is on MailChimp.
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"Hi there! I just wanted to drop a note and tell you that Chad Hutchins is a GREAT guy! He really helped me get setup with you guys and made it very..." - MNGHLLC
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9 years ago
Hello,
There are many reasons why your list numbers might not add up. We've created a page that outlines those issues here.
If you believe something in the integration is not syncing appropriately, could you take a screenshot of someone who is on a synced Target List in Sugar and not on that MailChimp list. Then, also take screenshots of your Health Status page from Admin > Health Status. Make sure the Sugar record has a valid, opted-in email address. You can send those screenshots to support@sugarchimp.com for review.
Thanks.
9 years ago
Hello Alex,
We did not receive an email from you regarding the list numbers so I'm going to close this case out for now. If you are still unsure of what is going on, you can email us those screenshots and we can proceed from there. Thanks!