by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sell & Enterprise. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#2199 - Unable to upgrade SugarChimp from 7.5.5a to 7.5.9 / 7.7.1

Closed Installation created by GDT Technology Verified Purchase 8 years ago
Hi team, Good day. We are performing upgrade of SugarChimp from version 7.5.5a to 7.5.9 as per email notification received earlier. Downloaded and uploaded the zipped file to Module Loader okay. Click to install the new zipped file, and the installation seem to be freeze or hung at the screen with message: Display Log Installing administration extension Installing Language Packs Rebuilding Language...en_us .... ..... Please be patient as the installer finishes. You will be automatically redirected once it has completed. Updating module Contacts view recordview with customr fields. mailchimp_rating_c already added to Contacts recordview View Not adding again. .... ..... ...... We waited for more than 30 minutes and it still at the same screen. Tried both version 7.5.9 and 7.7.1, and it freeze at the same screen. Do a refresh and it bring us back to the Admin page. Health Check still showing the SugarChimp Version 7.5.5a. How can we check to ensure the installation working fine? Thanks in advance for your help!
  1. chad member avatar

    Chad Hutchins Verified Purchase

    8 years ago

  2. shaunmccauley member avatar

    GDT Technology Verified Purchase

    8 years ago

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    8 years ago

  4. shaunmccauley member avatar

    GDT Technology Verified Purchase

    8 years ago

  5. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    8 years ago

  6. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    8 years ago

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