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#2307 - Filters in Ultimate Version
Hello again,
This morning I activated the free trial of the Ultimate Version of SugarChimp. I select "Create Filters to automatically sync Contacts to MailChimp" and I tried to find email addresses but I don't found nothing. I need to create a filter like this: Email Address -> Is not Empty, but I can't be able to do this.
Can you help me?
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melissa- Westcoat
- Mark Westerhoff
- danielolivas
- kgm
- Evolution Marketing
8 years ago
Hello,
Thanks for giving our Ultimate edition a try. At this time there is no way to set filters on a Contact's email address. Sugar handles email addresses differently than most other fields. Thus, SugarChimp handles empty email addresses for you before it sends them to MailChimp. It also handles opt-outs and invalid email addresses within Sugar so you don't have to worry about them. Records with bad email addresses (empty, invalid, opted out) are allowed to stay on the Target List, but are not sent over to MailChimp.
Does that help? If not, can you explain your use case more thoroughly?
8 years ago
Hello,
Ok, that is exactly that I thought. With this new information, I'll try again.
Thank you so much for your answer.
8 years ago
Hello,
Were you able to get your filters working as you'd expected? Is there anything else I can do for you at this time?
8 years ago
Hello,
Thanks for your help, but at this time everything is alright.
This case can be closed.