#2553 - Can't install SugarChimp in some Sugar instances
Hello,
I have been trying to install SugarChimp in several Sugar instances and in some of them I just can't install it.
I have been able to install it in a Sugar 7.7.1 clean instance in my local machine, however I haven't been able to do so in another instance in my local machine (not clean).
The installation stops after 15-20 seconds or so at the 80% and the trace is the following:
Installing administration extension
Installing Language Packs
Rebuilding Language...en_us
Installing layoutdefs extension
Installing scheduledefs extension
Installing vardefs extension
Rebuilding ActionViewMap...
Rebuilding ActionFileMap...
Rebuilding ActionReMap...
Rebuilding Administration...
Rebuilding Dependencies...
Rebuilding EntryPointRegistry...
Rebuilding Extensions...
Rebuilding FileAccessControlMap...
Rebuilding Layoutdefs...
Rebuilding GlobalLinks...
Rebuilding LogicHooks...
Rebuilding TinyMCE...
Rebuilding Menus...
Rebuilding Include...
Rebuilding ScheduledTasks...
Rebuilding ScheduledTasks...
Rebuilding UserPage...
Rebuilding Utils...
Rebuilding Vardefs...
Rebuilding JSGroupings...
Rebuilding WirelessModuleRegistry...
Rebuilding WirelessLayoutdefs...
Rebuilding TableDictionary...
Rebuilding metadata for clients...
Rebuilding Console...
Installing Images
Installing Relationships
Rebuilding Vardefs...
Rebuilding Layoutdefs...
Rebuilding TableDictionary...
In my **sugarcrm.log** the last messages are:
...
Tue Oct 4 08:04:05 2016 [18151][1][FATAL] SugarChimpOutfittersLicense::get_current_plan: bad data in last response
Tue Oct 4 08:04:05 2016 [18151][1][FATAL] SugarChimpOutfittersLicense::get_current_plan: there is not a past validation
Tue Oct 4 08:04:05 2016 [18151][1][FATAL] SugarChimpOutfittersLicense::get_current_plan: bad data in last response
Tue Oct 4 08:04:05 2016 [18151][1][FATAL] SugarChimpOutfittersLicense::get_current_plan: there is not a past validation
Tue Oct 4 08:04:05 2016 [18151][1][FATAL] SugarChimpOutfittersLicense::get_current_plan: bad data in last response
Tue Oct 4 08:04:05 2016 [18151][1][FATAL] SugarChimpOutfittersLicense::get_current_plan: there is not a past validation
Tue Oct 4 08:04:05 2016 [18151][1][FATAL] SugarChimpOutfittersLicense::get_current_plan: bad data in last response
Tue Oct 4 08:04:05 2016 [18151][1][FATAL] SugarChimpOutfittersLicense::get_current_plan: there is not a past validation
Tue Oct 4 08:04:05 2016 [18151][1][FATAL] SugarChimpOutfittersLicense::get_current_plan: bad data in last response
This is strange because I do have been able to install it in a copy of this instance in other machine (which is not local and has got public access).
Any ideas?
Thank you for your help,
David.
8 years ago
8 years ago
8 years ago
8 years ago
8 years ago