by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sell & Enterprise. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#2553 - Can't install SugarChimp in some Sugar instances

Closed Installation created by dlopez 8 years ago
Hello, I have been trying to install SugarChimp in several Sugar instances and in some of them I just can't install it. I have been able to install it in a Sugar 7.7.1 clean instance in my local machine, however I haven't been able to do so in another instance in my local machine (not clean). The installation stops after 15-20 seconds or so at the 80% and the trace is the following: Installing administration extension Installing Language Packs Rebuilding Language...en_us Installing layoutdefs extension Installing scheduledefs extension Installing vardefs extension Rebuilding ActionViewMap... Rebuilding ActionFileMap... Rebuilding ActionReMap... Rebuilding Administration... Rebuilding Dependencies... Rebuilding EntryPointRegistry... Rebuilding Extensions... Rebuilding FileAccessControlMap... Rebuilding Layoutdefs... Rebuilding GlobalLinks... Rebuilding LogicHooks... Rebuilding TinyMCE... Rebuilding Menus... Rebuilding Include... Rebuilding ScheduledTasks... Rebuilding ScheduledTasks... Rebuilding UserPage... Rebuilding Utils... Rebuilding Vardefs... Rebuilding JSGroupings... Rebuilding WirelessModuleRegistry... Rebuilding WirelessLayoutdefs... Rebuilding TableDictionary... Rebuilding metadata for clients... Rebuilding Console... Installing Images Installing Relationships Rebuilding Vardefs... Rebuilding Layoutdefs... Rebuilding TableDictionary... In my **sugarcrm.log** the last messages are: ... Tue Oct 4 08:04:05 2016 [18151][1][FATAL] SugarChimpOutfittersLicense::get_current_plan: bad data in last response Tue Oct 4 08:04:05 2016 [18151][1][FATAL] SugarChimpOutfittersLicense::get_current_plan: there is not a past validation Tue Oct 4 08:04:05 2016 [18151][1][FATAL] SugarChimpOutfittersLicense::get_current_plan: bad data in last response Tue Oct 4 08:04:05 2016 [18151][1][FATAL] SugarChimpOutfittersLicense::get_current_plan: there is not a past validation Tue Oct 4 08:04:05 2016 [18151][1][FATAL] SugarChimpOutfittersLicense::get_current_plan: bad data in last response Tue Oct 4 08:04:05 2016 [18151][1][FATAL] SugarChimpOutfittersLicense::get_current_plan: there is not a past validation Tue Oct 4 08:04:05 2016 [18151][1][FATAL] SugarChimpOutfittersLicense::get_current_plan: bad data in last response Tue Oct 4 08:04:05 2016 [18151][1][FATAL] SugarChimpOutfittersLicense::get_current_plan: there is not a past validation Tue Oct 4 08:04:05 2016 [18151][1][FATAL] SugarChimpOutfittersLicense::get_current_plan: bad data in last response This is strange because I do have been able to install it in a copy of this instance in other machine (which is not local and has got public access). Any ideas? Thank you for your help, David.
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    Fanatical Labs Provider Affiliate

    8 years ago

  2. chad member avatar

    Chad Hutchins Verified Purchase

    8 years ago

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    8 years ago

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  • "SugarChimp is working great. We're able to sync all of our lists and subscriber fields between MailChimp and SugarCRM. SugarChimp Support also did a great job supporting us as we were setting everything up."

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