by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sell & Enterprise. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

Free Trial

By clicking you consent to share your profile with the developer

#2725 - SugarChimp doesn't populate ProspectList with Contacts using manual synchronization

Closed Bug? created by hkirgis 8 years ago
Hello, We are experiencing an issue with SugarChimp plugin when we try to Sync or populate a SugarCRM ProspectList from a MailChimp List. We do the following steps: - Go to Admin > Health Status - Scroll down to Link Sync Status and select "Sync Mailchimp Data to Sugar" - Click "Queue Re-sync" button After that, a Job is correctly queued, but after that, anything happens, and the SugarCRM Prospect List isn't populated at all. No Contacts are created or added to the list. Looking into sugarcrm.log, the only issue we found is: "SugarChimp_Queue::queue_mailchimp_subscribers: There was no batch data to import to Sugar from MailChimp for list #LIST_ID# " Is there any configuration that we are missing? Thank you in advance, Regards,
  1. chad member avatar

    Chad Hutchins Verified Purchase

    8 years ago

  2. hkirgis member avatar

    hkirgis

    8 years ago

  3. hkirgis member avatar

    hkirgis

    8 years ago

  4. hkirgis member avatar

    hkirgis

    8 years ago

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
Rating
  • "We are currently trialing SugarChimp and the process to install it was so easy! Heidi was more than happy to get on a call with me to help me through ..." - ericabaker

    Read More Reviews