Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#3068 - Target lists no longer syncing
One of my Mail Chimp lists has synced improperly. I have confirmed SugarChimp's health status, and have forced a manual sync, but the list is pulling incorrect contacts, and is failing to pull the contacts' first names.
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7 years ago
Hello there,
Sorry for the trouble syncing. That is very strange indeed. I believe it would be quickest for us to get on a call and look at what is going on with the sync. I'm confident we'll be able to find out what is causing the errant behavior. Can you schedule us a call here: https://calendly.com/fanaticallabs/sugarchimp-support
We can figure out where to go from there. I look forward to working with you.
Thanks, Jon
7 years ago
Hello,
I was wondering if you had an update here. How are things going, were you able to schedule a support call?
Thanks, Jon
7 years ago
Hi Jon - this case can be closed. The support call was cancelled because we discovered that our problem was with a SugarCRM report, not SugarChimp. Thanks for checking in.
7 years ago
Great to hear. Let us know if you need anything else.
Thanks! Jon