Turn Marketing Data into Revenue Intelligence. SugarChimp seamlessly syncs your SugarCRM and Mailchimp data in both directions—no manual updates, no stale lists. This real-time connection arms your sales team with richer, more meaningful insights into customer behavior.
#3141 - Problem syncing Birthday
I think I've got syncing of the Birthday field setup correctly, I've tried to sync from Sugar to Mailchimp but the birthday field remains blank in MailChimp. I attach a shot of my setup, am I missing anything?
Thank you
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8 years ago
Hello there,
The problem here is going to be that the integration does not support the birthday specific field in MailChimp. Sugar does not have an equivalent field type that works between the systems. What you can do, is change the birthday field type in MailChimp to a regular 'date' field type. Then the sync should work the way your expecting, as long as the birthday field in Sugar is a date type.
Let me know if that works in your scenario.
Thanks, Jon
8 years ago
Hello again,
Were you able to implement the updated birthday field for MailChimp? Does this solution work for you?
Thanks, Jon
8 years ago
Hello again,
I'm going to go ahead and close this case out. Let us know if you have any more questions on syncing or field mapping! Cheers!