by Fanatical Labs

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#3238 - Major amount of SugarChimp Activity dups in SugarCRM

Closed Bug? created by Paul Hekimian 8 years ago
Hello, can you help me fix a syncing issue. It seams one contact has created 35K records in Sugarchimp Activities log. Can we set up a web call to review? Paul
  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    8 years ago

    Hello Paul,

    Sorry for your trouble, but I'm happy to take a look at it with you. To be clear, it is the SugarChimp Activity module that has the duplicates, not a Contact or Lead, correct? I'm going to adjust the Support Case title accordingly to be more specific, for others looking for answers.

    Can you schedule a call with me here: Schedule a Meeting

    We should be able to figure out what's going on pretty quickly.

    Talk soon, Jon

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    8 years ago

    Hello Paul,

    I wanted to see if you heard anything back from MailChimp about the record that had over 20k opens on a single campaign. Are there any updates here?

    Thanks, Jon

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    8 years ago

    Hello again,

    I'm going to close this case out. Let me know if you find anything else on the duplication issues from MailChimp.

    Thanks, Jon

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