Turn Marketing Data into Revenue Intelligence. SugarChimp seamlessly syncs your SugarCRM and Mailchimp data in both directions—no manual updates, no stale lists. This real-time connection arms your sales team with richer, more meaningful insights into customer behavior.
#332 - Question about functionality
1. I know from the video that sugarchimp will absolutely import Mailchimp campaigns and the detailed stats that I can view in the campaigns module. That's wonderful.
However, will I see that contact's activity within their contact history? Or can I only get to the record via the linked email in the campaign window?
2..Can I create custom targets based on open rates?
3. Finally, sugarchimp is one way only, correct? From mailchimp to sugar, right? I cannot create an email/campaign in sugar and use mailchimp to send it, correct?
THanks,
Deb
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"SugarChimp is exactly what we needed, it syncs nicely between MailChimp and Sugar. The added MailChimp dashlet is very sophisticated. Works great – thank you!"
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12 years ago
Deb, Thank you for contacting us!
To answer your questions: 1. Yes, you will still see the contacts history within their record just like you would a Sugar Email Campaign. You will be able to see what campaigns they are linked to within the contacts record as well.
"Can I create custom targets based on open rates?" I am not exactly sure what you are asking, can you provide a little more detail for this question.
SugarChimp does allow for some bi-directional syncing. This link may help give you a little more information about the syncing functionality. https://www.atcoresystems.com/resources/documentation/sugarchimp-synchronization-matrix But to answer your question, no you cannot create a campaign in Sugar and have MailChimp send it.
I hope this helps, have a great weekend!