Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#332 - Question about functionality
- I know from the video that sugarchimp will absolutely import Mailchimp campaigns and the detailed stats that I can view in the campaigns module. That's wonderful. However, will I see that contact's activity within their contact history? Or can I only get to the record via the linked email in the campaign window?
2..Can I create custom targets based on open rates?
- Finally, sugarchimp is one way only, correct? From mailchimp to sugar, right? I cannot create an email/campaign in sugar and use mailchimp to send it, correct?
THanks,
Deb
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10 years ago
Deb, Thank you for contacting us!
To answer your questions: 1. Yes, you will still see the contacts history within their record just like you would a Sugar Email Campaign. You will be able to see what campaigns they are linked to within the contacts record as well.
"Can I create custom targets based on open rates?" I am not exactly sure what you are asking, can you provide a little more detail for this question.
SugarChimp does allow for some bi-directional syncing. This link may help give you a little more information about the syncing functionality. https://www.atcoresystems.com/resources/documentation/sugarchimp-synchronization-matrix But to answer your question, no you cannot create a campaign in Sugar and have MailChimp send it.
I hope this helps, have a great weekend!