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ClosedGeneral Questioncreated by Buckland 7 years ago
We would like to upgrade our account from basic to professional, however I cannot find anywhere to switch our subscription type? Can you please assist?
Thank you,
Jenny
If you go in SugarCRM to SugarChimp Configuration from the Admin page, you should be able to upgrade plans on Step 2. You get a free 14 day upgrade trial before it converts. Let me know if you cannot find that or if it does not work for you.
I see that you were able to get that upgrade trial started so I'm going to go ahead and close this case out. If you have any more questions or need help with some of the new features you're getting, don't hesitate to reach back out.
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I just wanted to drop a note and tell you that Chad Hutchins is a GREAT guy! He really helped me get setup with you guys and made it very..."
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7 years ago
Hello Jenny,
If you go in SugarCRM to SugarChimp Configuration from the Admin page, you should be able to upgrade plans on Step 2. You get a free 14 day upgrade trial before it converts. Let me know if you cannot find that or if it does not work for you.
Thanks, Jon
7 years ago
I see that you were able to get that upgrade trial started so I'm going to go ahead and close this case out. If you have any more questions or need help with some of the new features you're getting, don't hesitate to reach back out.
Cheers! Jon
7 years ago
Thank you so much, I appreciate it.