#3405 - upload error
Hi
Trying to upload the Sugarchimp zip file as per instructions below and keep getting an error
[ZIP Error(0): Status(9): Arhive(upload://SugarChimp-7-2.zip): Directory(/mnt/sugar/shadowed/bbh.sugarondemand.com/cache/upgrades/temp/ayylYc)]
7 years ago
Hello, sorry for the issue. I can help with this.
Would you please send the package that you are trying to install to support@sugarchimp.com?
It looks like you may have been able to install it at this point, but if not I'll be able to give it a look and make sure everything is alright with it.
The proper package you should be using is this one right here for SugarChimp 7.9.4 for Sugar 7: https://www.sugaroutfitters.com/download/7418
Thanks!
7 years ago
Hello again,
It seems that you were able to get everything installed properly now, so I'm going to go ahead and close this case out. If you have any more questions during your trial, don't hesitate to reach out!
Best Regards, Jon