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#3435 - Show campaigns in accounts for linked contacts

Closed General Question created by craigallardyce 7 years ago

I am hoping to show when any contacts linked to an account open a mailchimp email through the campaigns section of accounts, is this possible?

  1. fanatical_jon member avatar

    Jon S Provider

    6 years ago

    Hello there,

    Yes, you can show the Campaign activity on the Account record for related Contacts. You need to install the dashlet for the Account module in the same way you would install it for Contacts or Leads. Let me know if you have any trouble getting that done.

    Thanks, Jon

  2. craigallardyce member avatar

    craigallardyce

    6 years ago

    Hi John, Great, however I'm looking for the mailchimp dashlet when editing a dashboard in accounts and I can't find one. Do you think I need to reinstall the package?

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    6 years ago

    Thanks for updating, Craig. The first thing to try would be a reinstall, however if it installed completely first, then Sugar will not let you upload the same version. If that fails, let's try to get on a call together. You can schedule something with me here: https://calendly.com/fanaticallabs/sugarchimp-support

    I look forward to talking with you soon and getting the issue resolved.

    Thanks! Jon

  4. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    6 years ago

    Hello Craig,

    I'm just closing out this support case as we were able to find the dashlet on a call and get it setup correctly. Let me know if you have any other issues with the integration!

    Cheers! Jon

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