by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sell & Enterprise. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

Free Trial

By clicking you consent to share your profile with the developer

#3525 - sync: "cross pollination" between multiple lists

Closed Bug? created by steffenhansen 7 years ago
While trying to have multiple lists in mailchimp synced to corresponding target lists on sugarcrm (and with the correct pairings set), I see cyclic updates to all involved lists on both sides until all involved lists have the same set of list members. Email addresses on multiple lists on mailchimp side can maintain different 'Email Marketing' statuses on different lists (read: it can be 'Subscribed' on one list and 'Unsubscribed' on another). Deleting emails from one of the (mailchimp) lists gets synced to suitecrm, and then back to mailchimp on the other list(s). I have no idea if this is related, but I've found multiple occurrences of these two suspicious lines in the suitecrm.log file: * "Mailchimp_Webhooks_Receiver cannot process webhook, no list id is provided" * "SmartList_Mode_All get_initial_sql: cannot generate query, this->metadata is empty" This situation has already caused financial impact on the mailchimp side (our suitecrm is self-hosted), and has forced us to only maintain one pairing between mailchimp and suitecrm (for the time being) and to keep the other small lists updated with csv exports.
  1. steffenhansen member avatar

    steffenhansen

    7 years ago

  2. fanatical_jon member avatar

    Jon S Provider

    7 years ago

  3. fanatical_jon member avatar

    Jon S Provider

    7 years ago

  4. steffenhansen member avatar

    steffenhansen

    7 years ago

  5. fanatical_jon member avatar

    Jon S Provider

    7 years ago

  6. steffenhansen member avatar

    steffenhansen

    7 years ago

  7. fanatical_jon member avatar

    Jon S Provider

    7 years ago

  8. steffenhansen member avatar

    steffenhansen

    7 years ago

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
Rating
  • "SugarChimp is exactly what we needed, it syncs nicely between MailChimp and Sugar. The added MailChimp dashlet is very sophisticated. Works great – thank you!"

    Read More Reviews