SugarChimp

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sell & Enterprise. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#3748 - Mailchimp activities not showing in Sugar

Closed Bug? created by mailchimp 6 years ago

We've sent many mailchimp mails since December 17, including 8K on the 4th June and 8k on the 7th June but Mailchimp Activities shows no activities since 07-12-2017, with the strange exception of just one of Activity Type "Send" on 18-06-2018. Here's some info from our Heath Status: MailChimp Connection: Yes SugarChimp License: Yes SugarChimp Version: 8.0.1a SugarChimp Edition: professional Last Ran: 21-06-2018 14:00 Interval: Every5minutes Scheduler Status: Active view scheduler Pending to MailChimp Lists: 2 Targets/Leads/Contacts: 1095 Pending Activities from MailChimp Activities to Process: 8819 Pending Activity Import Job: Done SmartList Scheduler Status Last Ran: 21-06-2018 14:00 Interval: Every5minutes Scheduler Status: Active view scheduler I'm not sure what those 2 Pending to Mailchimp lists are, all our lists are Status: Sync Complete. It looks like ther are activities pending to sync from Mailchimp but it just isn't happening and the status says "Done". This problem existed on our previous version of SugarChimp as well, we updated to the latest version to see it that would fix it. What could be the problem? Thanks.