#3924 - Email from MailChimp about disabled webhooks
We received an email from MailChimp stating that they recently had to disable one or more of our webhook URLs for lack of responsiveness. I logged into MailCHimp, went to the list referenced, clicked on Webhooks, and there were two URLs in there, both of which were outdated URLs for our sugar instance. I updated both of them to the same thing, reflecting our existing Sugar instance URL. I checked the SugarChimp Health Status page and made sure it matches what was in there. I'm wondering a few things:
1. Does anything else need to be done? How can I know it's fixed?
2. Is there supposed to be two webhook URLs there? I'm assuming not; I just want to make absolutely sure before I delete one, and make sure that it doesn't matter which one I delete.
3. Since it seems like the webhook URl was disabled for the entirety of this campaign, does that mean that nothing will get updated in Sugar in terms of unsubscribes/cleans? Will I have to do this manually, or will SugarChimp go back and update everything now that the webhook URL is correct?
Hope to hear from you soon. Thank you.
-Freddy
6 years ago
6 years ago
6 years ago
6 years ago
6 years ago
6 years ago
6 years ago
6 years ago