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#3960 - "GDPR Consent Date" field from SugarCRM not updated in MailChimp
SugarCRM Professional 8.2.0 SugarChimp professional 7.11.3c
Details: - The field is correctly populated in SugarCRM - The field is correctly mapped in SugarChimp - The 2 impacted lists where re-synced from SugarCRM to MailChimp
Result given by customer on MailChimp: the date doesn't appear.
Is there any limitation on dates to be synced? Is there any information I need to ask the MailChimp user to correct this issue?
Best Regards,
Jean-Baptiste
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"Have this version working in SuiteCRM version 7.1.2" - erik2
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5 years ago
Hi Jean-Baptiste,
Thanks for reaching out. To confirm, is the only field not syncing from Sugar to MailChimp the GDPR opt-in date? In other words, other fields are syncing without issue. It looks like you may be on an older version of SugarChimp that may have had a date syncing issue. To resolve this, please follow the steps below:
Please let me know if this issue persists after following the steps above.
Best, Heidi
5 years ago
Hi Jean-Baptiste,
I just wanted to follow up here to see if you are still having any trouble. Please let me know and I'll be happy to help further!
Best, Heidi