SugarChimp

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sell & Enterprise. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#3967 - SugarChimp 8.2.1 - Installation not completing, stuck at 80%

Closed Installation created by Buckland 6 years ago

We are currently working through updating our SugarCRM environment from 7.9.3.0 to 8.0.2. To update from 7.9.5.0 to 8.0.2 we need to update SugarChimp from version 7.8.3j to a version that is compatible with Sugar 8.0.2, so we are attempting to update to SugarChimp 8.2.1a. I am able to load Sugarchimp into Module Loader without issue. When we click "Install" from Module Loader, the install starts but it is getting stuck at 80%. We have tried performing a full system index again, deleting the index data as suggested on SugarChimps site if the install sticks at 80%, however this has not resolved the issue. We have tried using the following SugarChimp files: -SugarChimp-8.2.1-for-Sugar7.zip -SugarChimp-8.2.1-for-Sugar8.zip We need assistance to get this installed, so we can continue the upgrade patch to 8.0.2 with MasterSolve/SugarCRM. Contact Details: Jason Galbraith jgalbraith@buckland.com 519-637-5886 Ext. 329