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#3976 - Unsubscribes causes opt out
Dear SugarChimp,
We recently experienced an issue we'd like your help with.
**Repro steps:**
1. A report was made that was missing a key clause. This resulted in a larger number of contacts being added to a target list than there should have been. The report was synced to a target list.
2. The target list was synced to MailChimp via the SugarChimp plugin.
3. The error in the report was found and repaired.
4. A large number of contacts were therefore removed from the target list in SugarCRM.
5. These unsubscribes were copied to MailChimp as expected. Instead of being recorded as Unsubscribes they really should have been deleted.
6. UNEXPECTED BEHAVIOUR: their email address was set to Opt Out in SugarCRM.
7. UNEXPECTED BEHAVIOUR: they were unsubscribed from other target lists in SugarCRM.
**Details**
1. SugarChimp 8.0.0f
2. SugarCRM 7.9.5
3. PHP 7.1
**My questions:**
1. Are you able to reproduce this bug yourselves?
2. Are you aware of this bug?
3. Is there a configuration we need to beware of that could cause this?
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"We do a lot of highly-segmented outbound marketing and SugarChimp is exactly what we needed. The list and field syncing are great, and it allows us to do more sophisticated campaigns that exactly target certain Lead profiles in Sugar. The SugarChimp team is also really great, and they are totally committed to our success."
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