Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sell & Enterprise. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#4185 - Cannot use the setup after install on Sugar 7.7.2.0 Professional
Hello,
After the installation of the module on a Sugar Pro 7.7.2.0 when i try to setup the key, i have a blank page. There are no errors then, but there are some triggered when the module was installed:
[Thu Jul 18 14:31:53 2019] [error] [client IP_HERE] FastCGI: server "/fcgi-bin-ID_CLIENT-php5-fpm" stderr: PHP message: PHP Warning: include(custom/metadata/sugarchimpactivity_MetaData.php): failed to open stream: No such file or directory in [DIR_TO_SUGAR]/custom/application/Ext/TableDictionary/tabledictionary.ext.php on line 240, referer: https://[SUGAR_URL]/
[Thu Jul 18 14:32:28 2019] [error] [client [IP_HERE]] FastCGI: server "/fcgi-bin-ID_CLIENT-php5-fpm" stderr: PHP message: PHP Warning: is_dir(): open_basedir restriction in effect. File(custom/Extension/modules/Accounts/Ext/clients/base/layouts/subpanels/sugarchimpactivity_accounts_subpanel_base.php/modules/) is not within the allowed path(s): ([SUGAR_ROOT_PATH]:/dev/urandom:/tmp) in [SUGAR_ROOT_PATH]/sugar/ModuleInstall/ModuleInstaller.php on line 3111, referer: https://[SUGAR_URL]/index.php?module=Administration&view=module&action=UpgradeWizard_prepare
Is this a known issue, do you have a fix?
Kind regards,
Synolia Support
-
"The team is always proactive in assisting with any questions. Keep up the great work! Great product and great support!"
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