Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#4208 - Issue getting Mailchimp records in CRM leads module
I am unable to sync records in leads module properly...email address is not populating in Leads module and duplicate records are being creating in CRM. I am using SugarCRM Professional, Version 9.0.1. Plugin: SugarChimp-9.1.1-for-Sugar9 and I am getting following error in logs:
Thu Aug 22 17:05:02 2019 [19424][1][FATAL] SugarChimp:fatal:1566493502: SugarChimp_Scheduler_Driver Exception caught: No enabled connection Thu Aug 22 17:05:02 2019 [19424][1][FATAL] SugarChimp:fatal:1566493502: SugarChimp_Scheduler_Driver::end The scheduler failed to finish: Array ( [status] => error [message] => No enabled connection )
Subject: Heads up! SugarChimp Sync Failed
Body: Sometimes your Sugar instance is unable to communicate with MailChimp. If you only receive this email every once in a while, there is nothing to worry about. Sugar will re-establish where it left off and continue syncing with MailChimp.
If you are receiving this email every few minutes, please contact SugarChimp Suport so we can take a look: support@sugarchimp.com
Error: No enabled connection
Site: https://staging.com:44331 SugarCRM Version: 9.0.1 SugarCRM Edition: PRO SugarChimp Version: 9.1.1a
Full error: Array ( [status] => error [message] => No enabled connection )
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"We do a lot of highly-segmented outbound marketing and SugarChimp is exactly what we needed. The list and field syncing are great, and it allows us to do more sophisticated campaigns that exactly target certain Lead profiles in Sugar. The SugarChimp team is also really great, and they are totally committed to our success."
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5 years ago
Just wanted to quickly follow up here as we're working through this issue through email.
I'll update this case again once a resolution is found.
Thanks, Heidi
5 years ago
I just wanted to quickly follow up on this ticket since it looks like we were able to get things working through email. I'm going to close this ticket out, but please reach out should you have any further questions.
Best, Heidi