by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sell & Enterprise. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#4236 - Followon from #4209 - Still not syncing MailChimp activity in the main pane of Sugar.

Closed Feature created by lorraine.so Verified Purchase 5 years ago
So I thought we had nailed this one down - but I am still having issues. We sent out a mailout on the 13th of September at 9am Sydney time (2019/09/13 23:00 UTC). The list was configured correctly with WebHooks within Mailchimp. I can see the call come into the Webhook to confirm the send at 9am in our Apache Logs. I tested the Webhook after receiving the email by updating my name via the link in the email - this pushed through to Sugar correctly. ![Sugarchimp02.png](https://www.sugaroutfitters.com/assets/img/support/SugarChimp/c9acc4e47b03ad4826313ab69fcd22fd/Sugarchimp02.png "Sugarchimp02.png") I gave it a couple of days just in case - but I am still not seeing the Open/Click information populate in the main pane: ![Sugarchimp01.png](https://www.sugaroutfitters.com/assets/img/support/SugarChimp/c9acc4e47b03ad4826313ab69fcd22fd/Sugarchimp01.png "Sugarchimp01.png") Is there something else I am meant to be doing?
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