Turn Marketing Data into Revenue Intelligence. SugarChimp seamlessly syncs your SugarCRM and Mailchimp data in both directions—no manual updates, no stale lists. This real-time connection arms your sales team with richer, more meaningful insights into customer behavior.
Happy to help. To confirm, it sounds like you've set up a Target List to sync to Mailchimp, but you're not seeing contacts in Mailchimp, is that correct? Can you tell me how you currently have your lists set up to sync? For example, are you syncing all contacts or just specific ones? You can check your sync settings in your Sync Settings (Step 3 of the directions below):
Additionally, can you send a screenshot of what appears within your Health Status page? I responded to the email you sent as well, so you can include the screenshot as a reply to that email so I can take a closer look.
"We are currently trialing SugarChimp and the process to install it was so easy! Heidi was more than happy to get on a call with me to help me through ..."
- ericabaker
6 years ago
Happy to help. To confirm, it sounds like you've set up a Target List to sync to Mailchimp, but you're not seeing contacts in Mailchimp, is that correct? Can you tell me how you currently have your lists set up to sync? For example, are you syncing all contacts or just specific ones? You can check your sync settings in your Sync Settings (Step 3 of the directions below):
https://fanaticallabs.zendesk.com/hc/en-us/articles/360020771271-How-do-I-sync-a-Target-list-
Additionally, can you send a screenshot of what appears within your Health Status page? I responded to the email you sent as well, so you can include the screenshot as a reply to that email so I can take a closer look.
Thanks, Heidi