Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#4321 - Installation breaks Quotes list items Sugar 8
Upon installation of the module and getting the all green for the installation process, the Quotes records cannot load up their quoted line item list and sometimes nothing else in the record. Have there been reports of this in the past? If so, what were popular fixes? I can provide more information if needed in emails.
-
"This plugin basically functions as it says it does. Very fast to respond and very thorough in their work. I respect that."
Read More Reviews
- Most Recent Love from Users
melissa- Westcoat
- Mark Westerhoff
- danielolivas
- kgm
- Evolution Marketing
4 years ago
Thanks for reaching out. We haven't heard any other reports of this issue and the integration shouldn't impact the Quotes module. Can you try running a Quick Repair and Rebuild (directions found here: https://support.sugarcrm.com/Knowledge_Base/Troubleshooting/Performing_a_Quick_Repair_and_Rebuild/) to see if the issue still happens? If so, can you send along your Sugar Logs so I can take a closer look? The steps for gathering these are below:
Thanks for your help in troubleshooting.
Best, Heidi
4 years ago
I've done the repair/rebuild but I will again just to be sure. I know I didn't provide much, and was just giving a quick ask if this has happened elsewhere due to it confusing me with it affecting the Quotes module. I'll get the sugarlogs for you as soon as possible.
4 years ago
Thanks for this response. Yes, the logs should give us more insight into what's happening and help us determine the underlying issue.
Thanks, Heidi