Turn Marketing Data into Revenue Intelligence. SugarChimp seamlessly syncs your SugarCRM and Mailchimp data in both directions—no manual updates, no stale lists. This real-time connection arms your sales team with richer, more meaningful insights into customer behavior.
#4442 - Version 10 Install error
Hi there
I just tried to install this new version. The loader gets to 80% and freezes. See below image. Can you let me know what we need to do to get around this? R&R did not work.
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"We are currently trialing SugarChimp and the process to install it was so easy! Heidi was more than happy to get on a call with me to help me through ..." - ericabaker
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5 years ago
Happy to help. The most common reason for this issue is an Elasticsearch Index Failure. You can see steps to resolve this here: https://fanaticallabs.zendesk.com/hc/en-us/articles/360016251832-Common-SugarChimp-Installation-Issues
If that doesn't fix things, can you send along your Sugar logs to mailchimp@fanaticallabs.com?
Thanks, Heidi
5 years ago
Hello there,
We haven't heard from you regarding the issue in a few days. Is there anything we can help with?
Let me know how I can help.
Thanks, Heidi Fanatical Labs Support