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#4445 - Custom modules mapping (SugarCRM)

Closed Feature created by redk - Professional Services BCN 5 years ago
Hi, I have added a question here: [https://www.sugaroutfitters.com/support/SugarChimp/2214] Please, could you tell me if there's any possibilityor workaround? Thank you! Beatriz Reviejo Project Lead at redk Spain
  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    5 years ago

    Hi Beatriz,

    Thanks for reaching out. I had responded, but it looks like it didn't update that older ticket. My apologies!

    Normally in the case of related custom modules, we'd recommend using a calculated field or perhaps using SugarBPM, but given this scenario, I don't think that solution would work.

    I checked in with our developer to see if he had any thoughts and it sounds like the best solution would be to do your own customization to add a field using logic hooks.

    More information on ensuring customizations are compatible with SugarChimp can be found here: https://fanaticallabs.zendesk.com/hc/en-us/articles/360021151572-SugarChimp-Compatibility-With-Customizations

    Best, Heidi

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