Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#4475 - Reports based on Mailchimp Activity do not show any data
Hi Team,
We are able to see the MailChimp activities in the side dashlet in the detail records, but, if we generate a report based on the Mailchimp Activities module we do not see any data. We are on a basic plan. Is the plan restricting our visibility to data in the reports?
Thank you Swetha More
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3 years ago
Hi Swetha,
Thanks for reaching out. The ability to use reporting to pull Mailchimp data within Sugar is available on the Professional or Ultimate plans. The Basic plan will display the data within the dashlet, but does not sync the data to Sugar in order to make it visible within reporting.
If you'd like to upgrade, you can do so using the steps below: https://fanaticallabs.zendesk.com/hc/en-us/articles/360020084332-Upgrading-Plans
Thanks, Heidi