#4498 - Notify Contact's Assigned Rep When User Unsubscribes Or Email Address Is Cleaned
We would like our reps to be notified when their Contacts unsubscribe from our email list or the address bounces / is cleaned. Was thinking that SugarBPM could be used to send an email to the rep (or even create a follow-up SugarCRM Task) when this happens, but wanted to ask for feedback on the approach or other suggestions before going too far. Thanks for any feedback.
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